Visana-App 6.3.1

Your travel health insurance

With the Visana app, you have your health insurance at your fingertips at all times. Whether you need a quick overview of your insurance policies or to easily submit your medical bills. No matter where you are, no matter when you need us: Access our services conveniently and directly on the go with your smartphone.

Key services at a glance

• Customer portal myVisana
  • Policies and claim settlements accessible at any time
  • Take photos of invoices and submit them
  • Retrieve insurance cards for the whole family
  • Easy login with fingerprint or PIN
• myPoints, the Visana bonus program
  • Synchronize steps and activities using a fitness tracker and benefit
  • Various loyalty rewards, e.g. when taking out multi-year contracts or referring customers
• Branch locator

Requirements

Existing myVisana customers can use the myVisana portal within the app. Alternatively, you can register via the app. A valid email address and mobile phone number are required for login. The other Visana services within the Visana app are accessible to both customers and non-customers. The Visana app is free.

Your data is safe with us

Data protection is a top priority. Therefore, myVisana is protected by a multi-level security infrastructure. However, Visana recommends protecting your smartphone with a PIN code to prevent unauthorized access. Note that you should never share your data with others.

Legal notice

Downloading or using the application may incur costs from mobile network providers.

The use of myVisana is subject to the General Conditions "myVisana" available at visana.ch/myvisana.